I am serving in a multi-faceted, consultant/project manager/editorial role at the Northern Trust. Currently, my efforts are centered on working with a cross-organizational team to generate content related to federal capital adequacy requirements.
As a senior member of the editorial team, I was responsible for acquiring, enriching, creating, and presenting content for multiple customer segments and industries through a myriad of print, digital and social media publishing channels. In addition to generating and coordinating the creation of content, I was frequently consulted on the latest technology trends and the process to implement social media as a means to interact with our customer base.
I was also responsible for the design and implementation of internal technology solutions that not only generated internal efficiencies, but lead to an enhanced customer experience. These solutions led to time-to-market and overall quality improvements.